Register your shop’s texting number

Texts to US customers from software, including a shop management system, only deliver once the business is registered with the carriers. RVDesk collects what the registration needs on one card and files it for you. Once it’s approved, you can text customers and send estimates by text.

Fill in your business profile#Link to the section “Fill in your business profile”

1. Open Shop Settings and the Integrations tab. Under Featured Integrations, find the Text messaging card.
2. Select Complete Business Profile. Once nothing is missing, the button reads Manage.
3. Under Your business, enter your Legal business name exactly as it appears on your tax filings, your Trading name (if different), your Website, Business type and Industry.
4. Enter your Federal EIN. A sole proprietorship without one chooses No — I operate without an EIN and adds a Proprietor mobile number instead.
5. Under Registered address, enter the address on your tax filings. It’s checked against your EIN.
6. Under Authorized representative, name a real person who can answer for the business, with their Email, Phone, Job title and Role.
7. Select Save.

Clear what’s still needed#Link to the section “Clear what’s still needed”

Anything missing is listed on the card under Still needed before this shop can text, and the 10DLC readiness preflight shows blockers and warnings. When nothing is left, the card reads Registration Status: Ready to register, and RVDesk files your registration with the carriers. Carrier review takes time, so start well before you want to text your first estimate.

Check where it stands#Link to the section “Check where it stands”

• Select Health check on the card to fetch the latest status of your registration.
• Registering as a sole proprietor without an EIN? The carrier texts a code to the proprietor mobile number, and that phone has to reply. The code lapses after 24 hours; Send it again sends a new one.
• Once approved and your texting number is assigned, the card becomes RVDesk Messaging under Featured Integrations. It reads Registration Status: 10DLC Verified and shows your shop’s number. Its Health Check checks the number, the carrier registration and the last 7 days of deliveries.

If the card says your details are locked, your business is already registered with the carriers under them. To change them, contact RVDesk support.