Every rig in the shop, on one board.
RVDesk is RV repair work order software: one record carries the customer, the rig, the jobs, parts, labor and payments, and the job board shows where every rig stands.
Estimates2
- WO-1047$2,318.40
Marcus Bell
2016 Class A diesel pusher
Pending
Work-in-progress3
- WO-1042$1,810.20
Dana Whitfield
2019 fifth wheel, 31 ft
2.4/7 hrsIn bay 3
Completed2
- WO-1038$742.10
Tom and Lisa Grant
2014 toy hauler
Ready to postPaid
Demo shop with sample data
Stop walking the lot to find out where a job is.
A rig in for a slide seal can sit for days waiting on a part while the customer calls to ask about it. On the board, the answer is already on the card: the stage, your own label, the hours done against the hours sold, and what’s still owed.
The whole job on one work order
Customer, rig, complaint, jobs, parts, labor, fees, photos and payments live on the same record, so nothing gets typed twice between the estimate and the invoice.
- Jobs approved or declined one by one
- Hours done against hours sold on every job
- Check-in, damage, diagnostic and completion photos
- Promise time and arrival type on the work order
WO-1042 Dana Whitfield
Work-in-progress2019 fifth wheel, 31 ft · Drop-off · Promised Fri 4:00 PM
- Roof reseal: lap sealant and vents2.4 of 4.0 h$1,126.00
- Slide-out seal replacement, curbside0 of 3.0 h$684.20
- Water heater anode and flushDeclined
Photos
Check-in
Damage
DiagnosticM. Ortiz: soft spot under the front cap seam, photos attached.
Demo shop with sample data
Your board, your labels
Three stages every shop shares, and labels that say the rest the way your shop says it.
- Up to 20 labels per stage, each with its own color
- Status worked out from the work: requires authorization, pending, hours done, balance due, ready to post
- Search by customer, phone, rig, unit number or WO number
- Filter by label, by employee, or by drop-off, towed-in and stay-with-vehicle
Work-in-progress labels
6 of 20- In progressDefault
- In bay 1
- In bay 3
- Waiting on parts
- Waiting on customer
- On hold
Filter the board
fifth wheel
- WO-1053 Kai MendesJ. Avery
- WO-1056 Sam RuizM. Ortiz
2 work orders match
Demo shop with sample data
Techs see their own jobs
The tech board shows each technician the authorized jobs on the rigs they’re working. They start and pause a job clock from a phone or tablet in the bay.
- Only the jobs the customer authorized
- Job clocks a tech starts and pauses
- Time lands on the job as well as the day
Tech board
2 clocks running- M. Ortiz · WO-1042 Roof reseal1:12
- J. Avery · WO-1051 Dinette slide motor0:38
- R. Chen · WO-1045 Water pumpNot started
Only jobs the customer authorized show here.
My jobs
M. Ortiz
WO-1042 · Roof reseal
2019 fifth wheel · 4.0 h sold
1:12:08
Pause
WO-1042 · Slide seal
3.0 h sold
Start
Demo shop with sample data
Done, paid, posted
Complete the work and tell the customer it’s ready in the same step. Once the balance is paid in full, the work order posts itself.
- A ready-for-pickup text or email when you complete the work
- Posts on its own at a $0.00 balance, as long as nothing required is missing
- Customers who pay on account go to accounts receivable instead
- A deleted work order can be restored
Complete work · WO-1042
Paid in fullLet Dana know her fifth wheel is ready?
Hi Dana, your 2019 fifth wheel is ready for pickup at Redwood RV Service.
Activity
- Work completed3:58 PM
- Ready-for-pickup text sent3:58 PM
- Balance $0.00, posted3:58 PM
Demo shop with sample data
Works with the rest of the shop
Work order questions
Can the whole team work the board at once?
Yes. Everyone signed in to the shop works the same board, and changes show up for the whole team.
What happens to a work order we delete?
It moves to the Deleted board instead of disappearing, and you can restore it from there.
Can I see jobs across more than one location?
Yes, if your shop has more than one location. You can look at one location at a time or all of them together.
Does the customer see the work order?
Not the whole thing. They see the estimate you send for approval, any inspection you share and the invoice, each on its own link.
Do techs need a computer?
No. RVDesk runs in the browser on a phone or tablet, so techs work their jobs from the bay.
See a full day of rigs on one board.
Mon–Fri, 8 AM–5 PM Pacific