Platform Run your shop
Send the estimate. Get the yes by text.
RV repair estimates your customers approve from their phone: text it from your shop’s own number, they approve or decline each job and sign, and the work order lights up the moment they do.
WO-1042 Dana Whitfield
Sent by text2019 fifth wheel, 31 ft
- Slide-out seal replacement, curbside$684.20Waiting
- Roof reseal: lap sealant and vents$1,126.00Waiting
- Water heater anode and flush$142.50Waiting
Activity
- Texted to (530) 555-01449:14 AM
- Opened on their phone9:31 AM
Redwood RV Service
Estimate for your 2019 fifth wheel
- Slide-out seal replacement, curbside$684.20
- Roof reseal: lap sealant and vents$1,126.00
- Water heater anode and flush$142.50
Authorizer name
Dana Whitfield
I authorize the approved work. Total: $1,810.20
Approve 2 jobs, $1,810.20
Demo shop with sample data
For customers who aren’t standing at your counter.
RV owners drop the rig and leave. Calling them for every job means voicemail, callbacks and a rig sitting in the bay. RVDesk puts the decision in their hand and records exactly what they agreed to.
Build it once, right
The estimate is the work order: the same jobs, labor, parts and fees end up on the invoice.
- Jobs with labor, parts and shop fees, taxed the way your shop is set up
- Canned jobs for the work you quote every week
- Keep a job off the customer’s copy until you’re ready to show it
WO-1042 Dana Whitfield
Sent by text2019 fifth wheel, 31 ft
- Slide-out seal replacement, curbside$684.20Waiting
- Roof reseal: lap sealant and vents$1,126.00Waiting
- Water heater anode and flush$142.50Waiting
Activity
- Texted to (530) 555-01449:14 AM
Text message
Hi Dana, your estimate from Redwood RV Service is ready: app.rvdesk.net/e/k7Q2
Send it where they are
Your customer might be at work, at home, or three campgrounds away. The estimate goes to their phone.
- Texted from your shop’s own number, or sent by email
- A secure link the customer can open for 30 days
- Message templates in your shop’s own wording
- Copy the link and send it any way you like
They decide job by job
No account, nothing to install. They open the link and choose.
- Approve some jobs, decline others
- Sign on the phone
- Declines and change requests come back attached to the work order
- Or authorize at the counter when they’re standing in front of you
WO-1042 Dana Whitfield
Authorized 2 of 32019 fifth wheel, 31 ft
- Slide-out seal replacement, curbside$684.20Approved
- Roof reseal: lap sealant and vents$1,126.00Approved
- Water heater anode and flush$142.50Declined
Activity
- Texted to (530) 555-01449:14 AM
- Opened on their phone9:31 AM
- Dana Whitfield approved 2 jobs9:36 AM
Redwood RV Service
Estimate for your 2019 fifth wheel
- Slide-out seal replacement, curbside$684.20
- Roof reseal: lap sealant and vents$1,126.00
- Water heater anode and flush$142.50
Authorization complete. Work is now approved.
Know the moment they do
Approved jobs light up on the work order. Whoever sent it gets notified.
- Notifications when the estimate is viewed and when it’s approved
- Every send is saved as its own version
- Authorization history shows who approved what, and when
- Version 2 of the estimate for WO-1042 sent by text to Dana Whitfield
- Dana Whitfield viewed the estimate for WO-1042
- Dana Whitfield approved 2 of 3 jobs on WO-1042 and signed
Found more mid-job? Ask again
A soft spot under the front cap seam shows up halfway through a roof reseal. Send just that job for approval while the rig stays in the bay.
- Add jobs to a work order in progress
- Text only the new work for approval
- The approved total and the invoice update together
- Roof reseal: lap sealant and vents, approved
- Slide-out seal replacement, approved
- New job: front cap seam repair, $418.00, sent by text and waiting on Dana
Works with the rest of the shop
Estimate questions
Does the customer need an account to approve?
No. They open the link and approve. There is nothing to install and nothing to sign up for.
Can they approve part of an estimate?
Yes. Approval is per job, so a customer can take the slide seal now and leave the roof for spring.
What if they want something changed?
They can request changes from the same screen. It comes back attached to the work order.
Is the approval recorded?
Yes, with a timestamp and their signature, against the work order.
See an estimate go out and come back approved.
Mon–Fri, 8 AM–5 PM Pacific