Skip to content

The whole job, from your phone.

RVDesk runs in your phone’s browser, so a mobile RV tech can write the work order, text the estimate, get the approval and take payment at the campsite, the storage lot or the customer’s driveway.

A mobile RV technician kneeling at an open compartment of a motorhome at a wooded campsite, his service van open beside him

A job on the road

Your truck is the shop. Everything the counter would do happens on the phone in your pocket.

WO-1051 Glen Ostrander

2020 toy hauler · VIN on file

  • Furnace no-ignite diagnosis
    Approved$165.00
  • Replace furnace sail switch
    Sent by text$238.40

Inspection

A mobile technician kneeling at an open compartment on an RV at a campsite
A technician with a cordless drill working in an open service compartment on the side of an RV
Close-up of the wiring and components inside an RV’s open service compartment, a drill at work

3 photos on 2 findings

On the clock0.8 h

Demo shop with sample data

  1. The call comes in

    The customer and their rig go on record, and the job goes on your schedule.

    Scheduling
  2. On site

    The work order is on your phone. Inspection photos attach to what you found.

    Inspections
  3. The estimate

    Text it from your business number. They approve standing next to you, or later from wherever they are.

    Estimates
  4. Parts you don’t carry

    Order them on a purchase order tied to the job, so nothing gets lost between visits.

    Purchase orders
  5. Paid before you pull away

    Send a text-to-pay link. The payment lands on the work order and the payout goes to your bank.

    Payments

Approval before you pick up a tool

The customer sees every job and price on their own phone and says yes to what they want.

  • Texted from your business number, or emailed
  • They approve job by job and sign on their phone
  • No app or account on their end

WO-1042 Dana Whitfield

Sent by text

2019 fifth wheel, 31 ft

  • Slide-out seal replacement, curbside$684.20Waiting
  • Roof reseal: lap sealant and vents$1,126.00Waiting
  • Water heater anode and flush$142.50Waiting
Estimate total$1,952.70

Activity

  1. Texted to (530) 555-01449:14 AM
  2. Opened on their phone9:31 AM

Redwood RV Service

Estimate for your 2019 fifth wheel

  • Slide-out seal replacement, curbside$684.20
  • Roof reseal: lap sealant and vents$1,126.00
  • Water heater anode and flush$142.50

Authorizer name

Dana Whitfield

I authorize the approved work. Total: $1,810.20

Approve 2 jobs, $1,810.20

Demo shop with sample data

Paid before you pull away

No invoice in the mail and no chasing a check. The link goes out, they pay with a card, and the job is settled.

  • Text-to-pay links from the work order
  • Customers pay the invoice online with a card
  • A notification the moment a text-to-pay link is paid

INV-2231 Glen Ostrander

Paid
Invoice total$403.40
  • Text-to-pay link sent11:52 AM
  • Paid by card online$403.40
  • Balance$0.00

Text message

Redwood RV Service: your invoice for $403.40 is ready. View and pay: app.rvdesk.net/i/R4mT

Payment received. Thank you.

Demo shop with sample data

Texts from your business, not your cell

Customers text a number that belongs to your business, and the conversation stays with the customer and the job.

  • A local number registered with the carriers in your business name
  • Replies land on the customer and the work order
  • Templates for the messages you send most
  • STOP opt-outs honored automatically
A customer at their campsite holding a phone, travel trailer behind them

Questions mobile techs ask

Is there an app to install?

No. RVDesk runs in the browser on your phone or tablet. Sign in and the whole system is there.

Does it work without a signal?

No. RVDesk needs a connection, cellular or Wi-Fi, to load and save your work.

Do my customers need an app or an account?

No. Estimates, invoices and payment links open in their phone’s browser.

Can I text customers from a business number instead of my cell?

Yes. Your business gets its own local number, registered with the carriers in your business name. Texting turns on once that registration clears.

What if I add a second tech?

Add a login for them. The price is per location, not per person, and the tech board shows who is on which job.

See a mobile job run from a phone.

Mon–Fri, 8 AM–5 PM Pacific